QUESTIONS & ANSWERS
Frequently Asked Questions
Find answers about applying for assistance, adopting an angel, documents, locations, privacy, and how the program works.
What is Angels Among Us?
Angels Among Us is a local Angel Tree program connecting children experiencing financial hardship with community members who want to help make Christmas a little brighter.
Who can apply for assistance?
Families who meet the program's published eligibility requirements may apply during the application period. Eligibility is based on household circumstances, financial need, verification, and available program resources.
Does submitting an application guarantee assistance?
No. Submission begins the review process but does not guarantee acceptance. Applications are reviewed for eligibility, need, verification, and available capacity.
What documents may be requested?
Depending on the application, we may request current documents showing household income, residence, child residency or enrollment, public assistance, or other information needed to verify the application.
How will I know if more information is needed?
If additional information is required, Angels Among Us may contact you using the email address or phone number provided on your application. Secure follow-up links may be used for responses and document uploads.
Can I receive Christmas assistance from more than one program?
Receiving or applying for help elsewhere does not automatically disqualify a family, but applicants must disclose other Christmas assistance so the program can prevent duplicate support and distribute resources fairly.
How do I adopt an angel?
During the adoption period, Angel Trees will be available at participating community locations. Choose an available angel, purchase gifts using the information provided, and return the gifts according to the instructions at that location.
Do I have to buy everything listed on an angel?
No. Angel information is intended to help donors choose meaningful gifts. Donors are encouraged to focus on the child's listed needs and wishes within their own budget.
Should gifts be wrapped?
Unless the instructions on the angel or at the host location say otherwise, please leave gifts unwrapped so program volunteers can verify and organize them before distribution.
Where are the Angel Trees located?
Participating locations will be published on our Locations page as each site is confirmed for the season.
Can a business host an Angel Tree?
Yes. Local businesses and community organizations interested in hosting a tree can contact Angels Among Us. Host locations help make angels accessible to donors throughout the community.
Who can see the information in an application?
Application information is used for program administration and review. Public angel cards should contain only the information needed for gift selection and should not expose private household financial or verification information.
NEED ASSISTANCE?
Review the requirements before applying.
Our eligibility page explains the basic program requirements and what applicants should have ready.